Job Title: Retail Assistant (Temporary Seasonal)

Job Title: Retail Assistant (Temporary Seasonal)

Colchester Zoo are offering an exciting opportunity to expand the team within our Retail Department.

Positions include:
Full Time: 5 days a week (Monday – Friday, including Weekends & school holidays)
Part Time: 1 – 3 days a week (Monday- Friday, including Weekends & school holidays)
Part Time: Lunch cover 4 hours per day (Monday-Friday, including school holidays)

Successful applicants will be working in a variety of roles within our Outpost Gift shop & Coffee Lounge. Applicants would be expected to provide excellent customer service with the ability to work under pressure in a busy environment with an ability to be versatile.


  • Ensure high levels of customer satisfaction through excellent sales service.
  • Maintain outstanding store condition.
  • Maintain visual merchandising standards.
  • Maintain a fully stocked store.
  • Ascertain customer’s requirements.
  • Welcome and greet customers.
  • Manage point-of-sale processes.
  • Keep up to date with product information.
  • Follow and actively promote company mission statement.
  • Follow all company policies and procedures.


  • Availability to work Monday to Friday & weekends.
  • Availability to work during seasonal holiday periods, Bank holidays and all school holidays.
  • Availability to work seasonal zoo events including Late Night 9.30pm Closings
  • Proven working experience in retail sales.
  • Basic understanding of sales principles and customer service practices.
  • Good communication and interpersonal skills.
  • Customer service focus.
  • Friendly, helpful, confident and engaging personality.

All successful applicants must be available to attend a company Induction.

Please send your CV and covering letter to marking your e-mail very clearly with one of the following: 


Closing date for applications: Friday 11th June 2021

How to apply:

– Download and complete the electronic Colchester Zoo Employment Application Form. Please ensure all sections of the application form are completed, do not enter ‘Refer to CV’. If you would prefer to complete a printable version of the Colchester Zoo Employment Application Form please click here

Please be aware that we will only process applications that include a completed application form and CV.

We do have a lot of interest in our vacancies, if you have not heard from us after four weeks of submitting your application you should assume you have not been successful on the occasion.

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