Renew your Gold Pass – 1 year’s free entry
A consecutive renewal entitles you to a 15% discount when you renew your previous passes within 1 month of the expiry date!
PLEASE ALLOW AT LEAST 48 HOURS FOR PROCESSING ONLINE APPLICATIONS BEFORE YOU WISH TO VISIT.
- Please note that a blue badge, or similar documentary verification of disability is required when the photograph is taken and card issued.
- Before you complete your purchase you will be asked to print out and retain the terms and conditions
- Your previous zoo pass must have expired within 1 month of your renewal to be entitled to the 15% discount. Your pass will be dated consecutively 1 year from the date of expiry.
We have moved to a new system, if your pass is not recognised we do apologise.
To renew your pass contact our team on 01206 331292 ext. 227, 230 or 235.
Please read our passholder terms and conditions prior to purchasing your pass.
N.B If you require a new photograph please make us aware when ordering or an additional adminstration charge will be issued.
Guests with disability:
Any guest with a disability will be required to purchase the relevant adult, child or senior Zoo Pass.
If you require assistance during your visits to Colchester Zoo you will be asked to show your valid Zoo Pass as well as verification of disability when entering the zoo in order to be issued with an assistant ticket FREE of charge. The assistant is only admitted entry free of charge upon request to accompany a guest with disability.
If you purchased Zoo Passes before our policy changes on the 29th October 2018 and it includes an assistant admission this can continue to be used until the renewal date of your Zoo Pass when any new passes purchased will change to our new pricing structure.
T&Cs recent update:
20% discount in Penguini’s & Southern Kitchen
From 2nd March the minimum spend to receive 20% discount off in The Southern Kitchen and Penguini’s Restaurant will be £15.00. Please note that this is not valid in conjunction with any other offer.