Your E-ticket booking

Booking to visit Colchester Zoo:

All paying visitors MUST pre-book online in advance of their visit. This helps us to manage the capacity within the park daily. Tickets are available in 30-minute time slots to help stagger arrivals and manage the density of people within the park.

We ask that you make your purchase online via a computer or smart phone to assist us with capacity management and reduce the need of staff contact.

Bookings from Colchester Zoo’s temporarily closure:

If you had previously paid for tickets to visit us during the Zoo’s closure we made a number of options available to you:

1. Donate: You could choose to support Colchester Zoo and donate the money from your tickets to help care for the animals.

2. Transfer: You also had the option to transfer your tickets to an open dated ticket valid to visit us for 1 day within 6 months of reopening.

3. Refund: If you preferred we also offered a full or partial refund for the tickets purchased.

Those who do not complete the form we will assume you are donating the cost of your ticket to help support the zoo during this difficult period for which we are very grateful.

Thank you for your patience, understanding and ongoing support in these very unusual times.

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