Support Colchester Zoo – Transfer my tickets

Those who have E-tickets booked to visit Colchester Zoo but are unable to visit due to the Zoo’s closure will be offered a 6 month open dated E-ticket on request. To request this extension please complete the form below.

All tickets transferred to an Open-dated Ticket will be valid for 6 months for 1 visit to Colchester Zoo.

As we are unsure as to when the zoo will be reopening at the moment we are currently only transferring those tickets purchased to visit until the end of January 2021. Any requests for extensions of tickets due to visit after January will be considered if the zoo remains closed. We will email you if you have requested an extension for a visit date that the zoo is opening.

I confirm that I would like to transfer my tickets into a 6 month open-dated ticket for 1 visit to Colchester Zoo.

(Please note we are unable to offer any refunds in difference of ticket price for the date of your selected visit)

Thank you for supporting Colchester Zoo by transferring your tickets for a future visit, we look forward to welcoming you along. In the meantime please stay safe.

NB: By transferring your ticket to an open-ticket you waive the right to a refund due to open-tickets being non-refundable.

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