At Colchester Zoo we are very concious of the fact that our disabled visitors' experience is different to that of many of our other visitors therefore we offer a reduced rate for those registered disabled and their carers.
We admit each registered disabled guest at half the price of an adult admission, we also admit one carer per disabled guest at the same rate and this ticket must be purchased in the same transaction.
Any guest requesting a disabled ticket will be asked to provide documentation for verification. This could be in the form of a blue badge (the photograph part of the badge must be visible for staff), a letter from a recognised authority, or a bank statement confirming the customer is in receipt of DLA. Please note that the latter two options must be supported by photo ID. Please note that if you plan to show your blue badge at the entrance, the blue badge will need to be taken back to the car afterwards to authenticate your parking in a disabled parking bay. Once verification has been received, the ticket will be processed in the normal manner.
Please be assured that we are aware of our disabled visitor's experience; as the zoo develops and areas are renewed, the needs of wheelchair users are always taken into account as a priority.