HELLO! WELCOME TO COLCHESTER ZOO

Enjoy your day NEW 2017 full width

Visiting Colchester Zoo during October half term:

Closing time today:

4.30pm close or dusk if earlier (Except for Christmas Starlight Nights) 
Last admission to zoo grounds at 3.30pm

24th November, 1st, 8th, 15th, 22nd, 23rd December - 7.30pm close - Christmas Starlight Nights
Last admission to zoo grounds at 6.30pm

Click here for further closing times.


Please note:

Whilst development work takes place for our NEW admissions building our guest with disability parking spaces have been relocated and a member of staff will be available to direct visitors to this area on arrival.

Please remember that we DO NOT allow for dogs to be left in cars, even with ventilation and water, anyone found leaving dogs in their car will not be granted admission. We take this very seriously and take our lead from the RSPCA - http://www.rspca.org.uk/adviceandwelfare/pets/dogs/health/dogsinhotcars

We apologise for any inconvenience caused but thank you for your understanding.

Closures:

Please be aware that Monday-Friday our African elephants cannot be seen in their outdoor paddock due to essential maintenance taking place however our female elephants can be seen from their indoor area. Elephant feeding times will take place as normal. 

From September 2018 - January 2019 our Acacia Gift Shop will be closed of part of our new admission building development. 

We apologise for any inconvenience caused and thank you for your cooperation. 


Food at the Zoo:

The following outlets will be open during your visit, serving a variety of hot and cold drinks, sandwiches, snacks and main meals*:

Penguini's restaurant
Southern Kitchen
 
The Patisserie 
The Playa Patagonia Coffee Shop
Meerkat Hangout
Wrap Bar

Hot Potato
Sausage Hut 
Ice Cream Parlour

*Please be aware that closing times can vary from those listed above and some of our smaller outlets listed may be closed during times of poor weather and low levels of demand


Zoo Pass Upgrade

Upgrade your admission ticket to a zoo pass during your visit today! If you think you’ll be visiting us more than twice this year then a Zoo Pass may be better value for you and your family. Stop by our Guest Services department today or click here for more information.

Please ensure you read our updated terms and conditions prior to purchasing your pass.


Lost Madagascar Express Road train:

Please stop by the station today for opening times of the road train. 


School numbers today:

N/A


Supervision of Children

Unfortunately we are unable to allow admittance to children under the age of 16yrs without a full paying adult or adult passholder. Children under the age of 16yrs must be supervised by a responsible adult over the age of 16yrs at all times whilst inside the park. Unsupervised children will not be granted admission. 

During late night openings children under the age of 16yrs must be accompanied by a responsible adult/guardian aged 18yrs or over at all times whilst on the premises. Unaccompanied children under 16yrs will not be admitted.
Thank you for your cooperation and understanding.


Dogs at Colchester Zoo:

Colchester Zoo can only allow assistance dogs on site in the interest of the welfare of our animals and general safety. Dogs which are allowed are fully trained certified Registered Assistance Dogs. Any visits with Registered Assistance Dogs must be arranged at least 24 hours in advance. Find out more about visting with an assistance dog here. 

Colchester Zoo does not allow dogs to be left in cars, even with ventilation and water, anyone found leaving dogs in their car will not be granted admission. We take this very seriously and take our lead from the RSPCA - http://www.rspca.org.uk/adviceandwelfare/pets/dogs/health/dogsinhotcars


Disabled Access:

Find out more about the disabled access Colchester Zoo offers including adult changing facilities, free admission for assistants, as well as our suggested easier route for wheelchair users here.

You can also download and view our accessibility map here.

Please read Colchester Zoo's terms of entry ahead of your visit. 

Recent changes: 
Please be aware that our guest with disability & assistant pricing policy has recently changed; any guest visiting with a disability will be required to purchase the relevant adult, senior or child admission ticket (online in advance or on entering the zoo). Colchester Zoo will then admit an assistant FREE of charge upon request when verification of disability is shown. CLICK HERE to find out more.


Emergency out of hours contact:

If you ugently require assistance outside of the zoo's opening hours please call us on 01206 331292 and select option 1 or 4 - This number is to be used in an emergency ONLY.

Any enquiries regarding a booking, payment or other general information about an order or question about your visit should be made by calling 01206 331292 ext 227, 228, 230 or 235 from 9.30am until the zoo's closing time. Our hours are available to view here. 

OPENING TIMES

4.30pm close or dusk if earlier (Except for Christmas Starlight Nights) 
Last admission to zoo grounds at 3.30pm

24th November, 1st, 8th, 15th, 22nd, 23rd December - 7.30pm close - Christmas Starlight Nights
Last admission to zoo grounds at 6.30pm

Click here for further closing times

 

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