If you would like to get in contact with with Colchester Zoo, please pick one of the options below:

Contact Form

Please fill in one of the forms below to contact us directly and a member of the team will get back to you as soon as possible.

We are currently receiving a high volume of calls and emails at the moment, therefore we do apologise for any delays in getting back to you. We are doing our best to get back to everyone as soon as possible.

    We will never sell or share your personal data with third parties or use it for purposes outside responding to your enquiry.

      We will never sell or share your personal data with third parties or use it for purposes outside responding to your enquiry.

      Call us

      To contact Colchester Zoo via telephone please dial 01206 331292.

      Please be aware that our communications systems will be unavailable from 4:30pm today due to essential maintenance work. If you have an enquiry, please email our Guest Services team at enquiries@colchesterzoo.org and a member of the team will respond as soon as possible.

      Emergency out of hours contact

      For our out of hours emergency contact please dial 01206 331292 and select option 1 or 4. 

      Alternatively, you can also contact Colchester Zoo on 01206 331292 selecting the department that you require from the automated system.

      Press and media enquiries

      Please click here to find out how to get in touch.

      Charity fundraising requests

      Colchester Zoo and its charitable organisation, Action for the Wild, donates hundreds of complimentary tickets to local organisations, including schools and charities, to assist with their fundraising efforts. These requests have grown to such an extent over the past few years that it has resulted in us having to put a policy in place to consider all applications.

      In order to process all requests for fundraising donations, we kindly ask that you complete our Charity Fundraising Request Form and email it to admin@colchesterzoo.org where your application will submitted for consideration.

      Please give a minimum of 4 week’s notice prior to your fundraising event for your application to be considered.

      Frequently asked questions

      The answers to some of the most frequently asked questions can be found below;

      For more information on entrance pricesclick here.
      For opening timesclick here.
      For assistance with homework and project queriesclick here.
      For our current vacanciesclick here.
      For information about work experience, click here.
      For further answers to FAQsclick here.

      We are here

      Newsletter Signup

      Sign up to our newsletter for all the latest deals, news and more!

      Subscribe To Our Newsletter