Passholders can visit after 1:00pm WITHOUT the need to pre-book at weekends. Midweek we are trialling reopening the zoo to all valid Zoo Passholders without the need to pre-book.
Please note entry is dependant on capacity within the park. We may be required to work on a 1-out 1-in system as a safety precaution.
All other visitors MUST pre-book their tickets online via our website to help us manage the capacity within the park.
Following government guidance face coverings MUST now be worn in ALL indoor areas. Please click here to read our full list of safety measures which we have put in place to ensure you have a safe and enjoyable visit.
Your support is still critical – now more than ever.
Find out how you can help us here.
For answers to your COVID-19 FAQs, please click here.
Closures
Please note that our Flamingo flock is currently off show due to essential maintenance work taking place. We apologise for any inconvenience caused and thank you for your understanding.
Due to COVID-19 our Encounters will not be taking place until further notice.
We apologise for any inconvenience caused but this decision has been made with the safety of visitors and staff in mind.
For more information on our re-opening please click here.