Zoo Passholders can now visit after 2:30pm WITHOUT the need to pre-book.
Please note entry is dependant on capacity within the park therefore we cannot guarantee entry.
All other visitors MUST pre-book their tickets online via our website to help us manage the capacity within the park.
Following government guidance face coverings MUST now be worn in ALL indoor areas. Please click here to read our full list of safety measures which we have put in place to ensure you have a safe and enjoyable visit.
Your support is still critical – now more than ever.
Find out how you can help us here.
For answers to your COVID-19 FAQs, please click here.
Due to COVID-19 our Encounters will not be taking place when we re-open until further notice.
We apologise for any inconvenience caused but this decision has been made with the safety of visitors and staff in mind.
For more information on our re-opening plan please click here.