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Privacy Policy

Colchester Zoo is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at enquiries@colchester-zoo.co.uk

Information collected

Colchester Zoo collects the details provided by you on registration together with information about the transactions you undertake including details of payment cards used.

We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Access to Registered Users information

We will access the information recorded through the use of your registration to help us improve our service to you and to make our communications more relevant.

We may use your information to send you offers and news about Colchester Zoo. Your information will not be passed to any third parties. We may contact you by post, email, telephone or fax for these purposes.

Other web sites

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
Cookies

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com. Colchester-Zoo.co.uk uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users and to provide the mechanisms for online shopping and to enable traffic monitoring. Cookies are only used on this site to hold data from one page to another. They are not used to store personal information.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser.
Access rights

You have a right to access the personal data that is held about you. To obtain a copy of the personal information Colchester Zoo holds about you, please write to us at the following address: Colchester Zoo, Maldon Road, Stanway, Colchester, Essex, CO3 0SL enclosing your postal details.

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OPENING TIMES

Opening times: 

9.30am – 5.00pm or dusk if earlier*

*Last admission 4.00pm

upcoming events
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