Retail Host
Closing date: 5th May 2024
Department: Retail
Location: Colchester Zoo
Employment type: Seasonal part-time
Salary: To be discussed at interview
Introduction to the Department
As part of our Retail Team, you will be helping to provide our visitors a first-class experience within The Outpost Gift Shop and Coffee Lounge, by assisting with customer enquiries, understanding individual needs, and ensuring the highest standards of product presentation on the shop floor.
Role Responsibilities
- Contributing to the daily operations and any tasks deemed appropriate.
- Meet and warmly welcome customers as they enter the shop.
- Assist customers with any enquiries.
- Enter sales on cash registers and handle customer payments.
- Keep up to date with promotions and pricing in order to provide advice to customers.
- Replenish, promote and display product lines to maximise sales.
- Help ensure hygiene and cleanliness within the store.
- Assist with the operation of our Coffee Lounge.
Role Requirements
- Previous experience within the retail industry is desirable but not required.
- Full training will be provided.
- Excellent customer service skills.
- Excellent attention to detail.
- Ability to work under pressure in a fast-paced environment.
- Ability to work both within a team and individually.
Working Hours
Please be aware we currently have 2 positions available; 3 days per week and 5 days per week. Applicants must be available to work at weekends and across holiday periods. Please state the position you wish to apply for when submitting your application.
Benefits
- FREE Zoo visits*
- FREE onsite parking
- Work place pension scheme
- Staff events
- Discounts on Animal Adoptions, Zoo Passes and Animal Experiences*
- Discounts in the Outpost Gift Shop*
- Discounts in food outlets
- Annual leave which accrues based on hours of work
- Competitive hourly rate
- Uniform provided
- Regular training
*Benefits dependent on probation period.
If you are interested in applying, please complete the Application Form below and send the completed form along with your CV to retail@colchesterzoo.org