Add a sparkle of magic to your festivities this Christmas!

Come along and join in the festive fun with Colchester Zoo’s Magic of Christmas and Christmas Starlight Nights events! 

Our Magic of Christmas events take place on the 4th & 5th, 11th & 12th, 18th – 24th December 2021.
Starting from zoo opening at 9.30am until zoo close at 4.30pm. 

Christmas Starlight Nights are on the following date’s ONLY, taking place on the 4th, 11th, 18th, 23rd December 2021. They are an extension of our daytime Magic of Christmas activities as the zoo remains open until 7.30pm with additional time to take part in our activities and enjoy the magical Christmas illuminations throughout the zoo. 

For our full Magic of Christmas timetable click here.
For our full Christmas Starlight timetable click here.
No need to re-enter, you are welcome to stay from 9.30am – 7.30pm.
All children who would like to take part in the Santa Experience will require a Santa Experience ticket, where they will also receive a gift.
Children under 3, Child Zoo Passholders, child complimentary ticket holders (including adopters and children attending animal experiences) MUST also purchase a Santa Experience Ticket if they wish to participate.

A Santa Experience Ticket costs £10.00 and is non-refundable.
*Gifts are subject to availability and supply chains.
A Colchester Zoo Pass will allow you to access the zoo grounds, without the need to book, to enjoy our other Magic of Christmas events, HOWEVER if a child Passholder wishes to take part in our Santa Experience and receive a gift, a Santa Experience ticket MUST be purchased online in advance.

A Santa Experience Ticket costs £10.00 and is non-refundable.
*Gifts are subject to availability and supply chains.
Santa Experience tickets can be purchased online in advance ONLY.

We have introduced time slots for our Santa Experience this year, therefore you MUST purchase your ticket online in advance and select a date and time slot for your Santa Experience tickets. We cannot guarantee availability on the day of your visit to The Santa Experience due to a maximum capacity per time slot.

All tickets will be emailed and can be shown either on a mobile device or via a print out at the entrance to the Santa Experience. Please have your ticket ready to show on arrival – for those presenting a digital ticket, please be aware no mobile charging or printing facilities are available within the zoo. If we cannot access your digital ticket it cannot be honoured so please come prepared with a print out if required.   

Please be aware that you must have a separate Zoo admission ticket or valid Zoo Pass to enter the zoo grounds in order to access this experience.
A £10.00 Santa Experience Ticket does NOT include admission to the zoo.
Santa Experience tickets cannot be shared. 1 ticket allows 1 child entry to the Santa Experience and once it has been scanned it will become invalid.
Entry to the Santa Experience is for those with a Santa Experience ticket only. If your child wishes to go through again, another Santa Experience ticket must be purchased.
This year we have introduced a time slot booking system, therefore you MUST pre-book online in advance by selecting the date and time slot in which you wish to participate. You will receive a Santa Experience ticket which can then be used to enter the Experience. We hope this will limit the time you may have to wait, however queues may still occur.

Please be aware that you must have a separate Zoo admission ticket or Zoo Pass to enter the zoo grounds in order to access this experience.

A £10.00 Santa Experience Ticket does NOT include admission to the zoo.
You are welcome to enter Colchester Zoo and enjoy our other Magic of Christmas events, without the need to participate in the Santa Experience. You can purchase a child admission ticket online or use a valid Zoo Pass to enter.
The Santa Experience will close at 4.00pm on Magic of Christmas dates: 5th, 12th, 19th – 22nd & 24th December 2021.

On the 4th, 11th, 18st & 23rd December 2021 as part of our Christmas Starlight Nights the Santa Experience will open at 9.30am and remain open until 7.00pm.
Please be aware that any upgrades to a Zoo Pass for children will NOT include the cost of the Santa Experience ticket. 
All tickets are non refundable including Santa Experience tickets.
Any persons under 16yrs must be accompanied by a responsible guardian over 16yrs at all times. Unaccompanied persons under 16yrs will not be admitted.

Photo ID may be requested by our staff at any time during your visit.
Colchester Zoo has a no-smoking/no-vaping policy. We ask all visitors to refrain from smoking or vaping whilst inside the park. 

If, however, visitors require the need to smoke and vape, we request that you to use the designated zone outside the zoo’s main entrance in our car park. You can also ask any member of staff for assistance and they will be happy to direct you.
Yes, Colchester Zoo’s car park is free of charge and staff will be on hand to direct you.

Please be aware that due to the number of visitors for these events, queueing may be necessary on arrival and on leaving the park, so please do factor this in to your time at the zoo.

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