Meet Nanuk the Polar Bear, this year’s festive friend!

Our Santa Experience is back for 2021 with a new festive friend as Santa introduces us to Nanuk the Polar Bear!

This year we’ll be hearing all about Santa’s travels to Northern Alaska where he met his old friend, Nanuk the Polar Bear, and lent him a helping paw…

”Nanuk looked up and saw a smile across the man’s face as he laughed and shouted “Nanuk is that you!?” Nanuk was surprised and realised the smiley jolly face looking down at him was the same one he met many years ago…It was Santa Claus!”

Hear the full story of Nanuk’s adventure during the ‘Elf Tales’ at our Magic of Christmas events!

PLUS all children who have purchased a ticket to take part in the the Santa Experience during our Magic of Christmas events will receive their very own Nanuk soft toy to take home!*

To find out more about our Magic of Christmas events click here. 


Important Information

  • All children who wish to enter the Santa Experience and receive a gift will require a Santa Experience ticket. This includes children under 3 if you would like them to meet Santa and receive a gift. Child Zoo Passholders, child complimentary ticket holders (including adopters and those on animal experiences) MUST also purchase a Santa Experience Ticket if they wish to participate and receive a gift.
  • Adults accompanying children taking part in the experience do not require a Santa Experience Ticket.
  • Tickets for the Santa Experience must be purchased online in advance, we have limited capacity and therefore tickets cannot be guaranteed.
  • Please be aware that you must have a separate Zoo admission ticket or Zoo Pass to enter the zoo grounds in order to access this experience.
  • A £10.00 Santa Experience Ticket does NOT include admission to the zoo.
  • Please be aware the ‘Nanuk the Polar Bear’ soft toy is subject to availability.
  • Further terms and conditions apply.

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