We are aware that many of you have questions following the temporary closure of Colchester Zoo. Please click on the relevant options from the choices below to find out more.

If you do have any further queries you can contact us here.

Please be aware that due to the closure of Colchester Zoo our offices are not currently open. Although emails are being monitored it may be a while before you receive a response.


Re-opening Plan

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Re-opening FAQs

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Zoo Passholders

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E-ticket Bookings

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Animal Experience Bookings

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How Can You Help

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Tesco Voucher Enquiry

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Zoo Gift Vouchers

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